Network Port Isolation for Secure Networks
Time Synchronization for Secure Networks Using Fiber
Tech Tip: SecureSync 1200 Security Hardening Recommendations
Outdoor GNSS Antenna Installation Considerations
Differences Between NTP and SNTP
NTPNTP, or Network Time Protocol, is a widely used networking protocol that enables computers and devices to synchronize their system clocks with a reference time source. It ensures accurate timekeeping in computer networks by allowing devices to obtain precise time information from NTP servers, which are typically synchronized to highly accurate atomic clocks. NTP is…
Synchronizing Windows Computers
The purpose of this document is to provide detailed information on synchronizing Windows 7, 2008, 2003 and 2000 Stand-Alone PCs and Domain Controllers, as well as Windows 7, 2008, 2003, VISTA, XP, 2000, NT, 98 and 95 clients with a Spectracom NTP time server.
eLoran as a SecureSync Timing Reference
Product Brief describing eLoran as a SecureSync timing reference.
Troubleshooting GPS/GLONASS reception with SecureSync
The purpose of this document is to provide detailed information on troubleshooting GPSGlobal Positioning System is a navigation satellite system. See also reception-related issues with Spectracom SecureSync. This document can also be used with the NetClock 9400.
What if I have support-related questions related to the STL Option?
How do I install my new Compact Flash (CF) Card?
What is my username and password?
How can I be notified of software updates becoming available for my product?
Where can I find operational information for my SecureSync?
We have interactive online manuals, datasheets, and infographics available in our Support Knowledge Base. Use the filters to curate your experience. These guides contain the most up-to-date info and are constantly searched using key words.
We also have Case Studies, White Papers, and more for each of our product lines available in our Resources section.
At the top of this page, we’ve also created a number of Support Tutorial videos to help you with your product.
What if I need assistance troubleshooting GNSS Reception issues using the web interface?
We’ve created a form to walk you through the different steps of troubleshooting Global navigation satellite system (GNSS): A general term describing any satellite constellation that provides positioning, navigation, and timing (PNT) services on a global or regional basis. See also Reception issues using the web interface.
Do you have resources for walking users through specific scenarios?
We have prepared a number of Support Resources for our users. We have Support Tutorial Videos in the section up above, and we have Technical Notes, Tutorials, and more in our Support Documents section that you can filter to narrow your results.
What if my question isn’t listed above?
We’re sorry to hear that! Please log a ticket in the form below.