Technical Support
To request technical support for your WR-Z16 unit, please go to the "Timing Support" page of the Safran website, where you can not only submit a support request, but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed below.
To speed up the diagnosis of your WR-Z16, please send us:
- the current product configuration, and
- the log files, if possible. Log on to the web interface and navigate to Management -> Download device’s log dump.
Thank you for your cooperation.
Regional Contact
Safran operates globally and has offices in several locations around the world. Our main offices are listed below:
| Country | Location | Phone |
|---|---|---|
| France | Les Ulis | +33 (0)1 6453 3980 |
| Spain | Granada | +34 958 285 024 |
| USA | West Henrietta, NY | +1.585.321.5800 |
Safran contact information
Additional regional contact information can be found on the Contact page of the Safran Trusted 4D website.
